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Privacy Policy

Effective Date: Nov 16, 2024

At DormExplorer, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you access and use our platform. By using DormExplorer, you agree to the practices outlined below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you register, we may collect your name, email address, phone number, and other details needed for your account.
  • Payment Information: If applicable, we may collect payment details for booking purposes (processed securely by a third-party payment gateway).
  • Usage Data: Information about your interaction with our platform, such as search history, preferences, and page visits.
  • Location Data: If enabled, we may collect your location to suggest nearby dorms.

2. How We Use Your Information

The information we collect is used to:

  • Provide, operate, and improve our platform.
  • Facilitate communication between users (e.g., students and dorm owners).
  • Process bookings and payments securely.
  • Send notifications, updates, or promotional content (with your consent).
  • Ensure security and prevent fraud.

3. Sharing Your Information

We value your privacy and only share your information when necessary:

  • With verified dorm owners to facilitate bookings and communication.
  • With trusted third-party service providers (e.g., payment processors, email services).
  • When required by law or to protect DormExplorer's rights and users' safety.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no method of transmission or storage is 100% secure.

5. Cookies and Tracking

DormExplorer uses cookies to enhance your browsing experience. Cookies help us remember your preferences and analyze platform performance. You can adjust cookie settings in your browser at any time.

6. Your Choices and Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving promotional communications.
  • Disable location tracking in your account settings or browser.

7. Third-Party Links

DormExplorer may contain links to third-party websites or services. We are not responsible for the privacy practices of these external platforms, so we encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated to users via email or platform notifications.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us.